Terms and Conditions
Effective date: June 1, 2026
These Terms and Conditions govern your use of the reachmobility.co website and the Reach Mobility mobile application (collectively, the "Service"), operated by Decy Technologies Inc., operating as Reach Mobility ("we", "us", or "our"). The website itself does not offer subscriptions or in-app purchases; those are governed by the sections below as they apply to the mobile application.
By accessing or using the Service, you agree to these Terms. If you do not agree, please stop using the Service.
Intellectual property
All content on the Service, including but not limited to images, text, logos, documents, and downloadable files, is owned by or licensed to Decy Technologies Inc. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
Acceptable use
You agree not to use the Service in any way that:
- Violates any intellectual property rights
- Involves unauthorized access to other accounts
- Constitutes fraudulent activity
- Scrapes or bulk-exports our stretch databases
- Shares premium account credentials with others
- Uses automated bots or scripts to simulate stretching activity
- Exploits the subscription credit system in ways not intended by the Service
Account responsibilities
You are solely responsible for:
- Maintaining the security and privacy of your account credentials
- Keeping your personal information accurate and up to date
- All activity that occurs under your account
Custom routines you create in the app are stored locally on your device and are not backed up to our servers. We are not responsible for loss of locally stored data.
We reserve the right to suspend or terminate your account for illegal use or violation of these Terms.
Goods and services
Goods
- Mobile Application Subscription
Services
- Cloud-hosted software infrastructure
- Automated cross-platform account management
Subscriptions
Subscriptions renew automatically on a monthly basis and are billed until cancelled. To avoid being charged for the next billing period, you must cancel at least 24 hours before your next renewal date through your Apple App Store or Google Play account settings.
After cancellation, you retain full access to the Service until the end of your current paid period. Refunds are handled exclusively by Apple or Google in accordance with their respective policies.
Free trials
- Standard Plan: 7-day free trial, beginning immediately upon signup. Automatically converts to a paid subscription at the end of the trial unless cancelled at least 24 hours before the trial ends.
- Dedicated Plan: 30-day free trial, beginning immediately upon signup. Automatically converts to a paid subscription at the end of the trial. Promotional credits toward your monthly bill may be available after conversion. Cancel through your device subscription settings at least 24 hours before the trial ends to avoid charges.
Payment methods
We accept the following payment methods through Apple App Store and Google Play:
- Credit card
- Debit card
- PayPal
- Apple Pay
- Google Pay
- Apple Account Balance
- Google Play Balance
- Mobile carrier billing (where available)
Refund policy
All goods and services are non-refundable. We do not offer partial refunds, pro-rated credits, or cash returns. All refund requests must be directed to Apple or Google through their standard refund processes.
Medical disclaimer
The exercises, routines, and databases provided through the Service are for general informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment.
Physical stretching and exercise involve inherent risks of injury. You should consult a qualified physician before beginning any new exercise program, particularly if you have pre-existing medical conditions, injuries, or health concerns.
By using the Service, you acknowledge these risks, agree to assume full responsibility for your participation, and release Decy Technologies Inc. from any liability arising from injury or harm.
Apple App Store and Google Play
Decy Technologies Inc. is solely responsible for the Reach Mobility app, including its content, maintenance, and support. Apple Inc. and Google LLC have no obligation to provide maintenance or technical support for the app.
Apple and Google are third-party beneficiaries of these Terms and have the right to enforce them against you. Your use of the app is subject to the usage rules set out in the applicable App Store terms of service.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes.
Limitation of liability
To the maximum extent permitted by applicable law, Decy Technologies Inc. and its officers are not liable for any actions, claims, losses, damages, liabilities, expenses, or legal fees arising from your use of or inability to use the Service.
In no event will our total liability exceed the subscription fees you paid in the three months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages of any kind.
Indemnification
You agree to indemnify and hold harmless Decy Technologies Inc. and its officers from any claims, losses, damages, liabilities, expenses, and legal fees arising from your use of the Service or your violation of these Terms.
Dispute resolution
These Terms are governed by the laws of the Province of Alberta, Canada. The Consumer Protection Act applies where required by applicable law.
Any disputes arising from these Terms will be resolved through binding arbitration, except where prohibited by law. Nothing in this section limits your right to bring a claim in small claims court or to seek injunctive relief for intellectual property infringement.
Embargo and sanctions compliance
By using the Service, you represent that you are not located in a country subject to a Canadian or US government embargo, and that you are not on any Canadian or US government prohibited or restricted parties list.
Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be removed and the remaining Terms will continue in full force and effect.
Changes to these terms
We may update these Terms to comply with legal requirements or reflect changes to the Service. We will notify you of material changes by email (if you have provided one) or by posting a notice on the website. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Contact us
If you have questions about these Terms, please contact Decy Technologies Inc. at:
Reach MobilityDecy Technologies Inc.
2803-433 11 Ave SE
Calgary, AB T2G 0C7
Canada
info@decy.co
(403) 861-0725